Last updated 3 August 2026.

This page explains the email and text messages The Spray Market sends, what you are agreeing to when you tick a consent box, and exactly how to stop.

1. Two different kinds of message

Transactional messages relate to business you have already done with us: order confirmations, payment receipts, shipping and tracking notices, backorder and lead-time updates, delivery scheduling, quote follow-ups, invoices, and product safety or recall notices. We send these because you placed an order or asked us for something. They are not marketing, and they continue whatever your marketing preferences are — a recall notice is one we will always send.

Marketing messages promote our products: new arrivals, price changes, promotions, clearance, restocked items, trade offers and seasonal buying reminders. We only send these to people who have given us permission.

2. What you are agreeing to

When you tick the marketing consent box on our contact form, when registering an account, or at checkout, you are giving The Spray Market your express written consent to send you marketing messages by email and by text message (SMS/MMS) at the email address and mobile number you provided, including messages sent using an automatic telephone dialling system or an automated texting platform.

Consent is not a condition of purchase. You can buy anything on this site, open an account and get full technical support without agreeing to marketing.

3. Text message programme details

Programme: The Spray Market product and promotional alerts.
Frequency: message frequency varies. We expect a small number of messages per month, not daily.
Cost: we do not charge for the messages. Message and data rates may apply under your own mobile plan.
To stop: reply STOP to any message. You will get one confirmation message and then no further marketing texts.
For help: reply HELP, or call (718) 788-6800, or email info@thespraymarket.com.
Carriers: mobile carriers are not liable for delayed or undelivered messages. Not all carriers or handsets are supported.
Eligibility: you must be at least 18 and must be the account holder for, or have authority to consent for, the mobile number you give us. Do not give us a colleague’s number without their permission.

4. Email details

Every marketing email carries an unsubscribe link in the footer, together with our postal address. Clicking unsubscribe stops marketing email promptly. You can also email info@thespraymarket.com and ask us to remove you.

5. Changing your mind

You can opt in or out at any time, and doing so costs you nothing and affects nothing else about your account, your pricing or your support. Use any of these:

Text STOP to end text messages.
Click unsubscribe in any marketing email.
Email info@thespraymarket.com.
Call (718) 788-6800, Monday to Thursday 7:00am – 5:00pm, Friday 7:00am – 2:00pm.

Please allow a short period for changes to take effect across our systems. If a message reaches you after you opted out, tell us and we will fix it.

6. Keeping your details accurate

If you change your mobile number, please update your account or tell us. Numbers get reassigned, and we do not want to message someone who never asked to hear from us.

7. How we record your consent

When you give consent we record what you agreed to, the date and time, and where the consent was given, so that we can honour it and evidence it. We treat that record as confidential and keep it as described in our Privacy Policy. We do not sell your contact details or share them with other companies for their marketing.

8. Contact us

The Spray Market
162 2nd Avenue, Brooklyn, NY 11215
Telephone (718) 788-6800
Email info@thespraymarket.com

See also our Privacy Policy and Terms & Conditions.

Email & Text Message Communications